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Explore our FAQ for straightforward answers about how we collaborate, ensure data security, and achieve exceptional ROI through outsourced solutions.

Costs and benefits

By outsourcing to Vietnam, you could enjoy cost savings of up to 70%. These savings are attributed to the considerably lower living costs in Vietnam compared to locations like the U.S. and Australia. At AmazinWorks, we offer a monthly package that helps you reduce overheads, allowing you to concentrate on expanding and developing your business. This package includes infrastructure, recruitment and training, security, employee benefits, and management.

Why should you consider outsourcing to Vietnam with AmazinWorks? Here are five benefits you gain by choosing to outsource to Vietnam:

  1. Cost Savings: Hiring staff in Vietnam can lead to up to 70% reduction in employment expenses due to the significantly lower cost of living compared to Western countries.
  2. Enhanced Employee Satisfaction: Offshoring time-consuming tasks to Vietnam alleviates the burden on your local teams, resulting in improved overall job satisfaction.
  3. 24/7 Operations: Our Vietnamese team is flexible with working hours, enabling extended operational coverage and the option to have work completed while your local team rests.
  4. Focus on Business Strategy: With your offshore management handled by our executive team, you can dedicate more time to crafting growth strategies.
  5. Business Growth: Savings from offshore staffing can be reinvested into business expansion.


Virtually any tasks that can be performed using computer programs or over the phone are suitable for remote offshore work. Skills, training, support, and software are the key requirements. Take a look at our “Build Your Team” section for common offshored roles, such as customer service, programming/development, tech support, digital marketing, and health information management. Our access to a talent pool of over 50,000 skilled applicants ensures we can find the right fit for your offshore needs.

Your new team members can be ready to start working within as little as 3 to 6 weeks from the start of the process, possibly even sooner. We use your job descriptions to identify suitable candidates, and once selected, we provide the necessary setup within our state-of-the-art office facilities, including furniture, IT infrastructure, and support.

Absolutely, our recruitment process is similar to that of hiring a local employee through a recruitment company. We gather your requirements, conduct searches, shortlist candidates, and conduct initial interviews. You have the opportunity to conduct final interviews, either in person or remotely through video chat, before making your selection. This way, you have a say in the candidates who join your offshore team.

AmazinWorks’s talent acquisition team functions just like an in-house recruitment team. They rigorously screen, interview, and assess candidates to match your job descriptions and requirements. With over a decade of experience in offshoring, our expertise is backed by our position as one of the largest and most experienced offshoring providers in Vietnam. We have a dedicated on-site management team, including executive members and various departments, to ensure efficient operations and consistent quality.

While AmazinWorks handles recruitment, your company is responsible for providing training specific to your systems, processes, software, and other relevant aspects. Communication, progress monitoring, and feedback are also important. Utilizing project management tools and communication software facilitates seamless collaboration. Timely and constructive feedback, especially initially, enhances performance and alignment with your business goals.

Our offshore staff are flexible and can adapt to your business’s preferred working hours. If you require them to match your onshore team’s hours, we can arrange for them to be available during those times, even if they differ from Vietnam’s time zone.

If an offshore employee is underperforming, we have a documented performance management framework in place. This includes fair warning, evaluation periods, and an escalation process that can lead to termination if necessary. For situations not related to performance, your account manager can provide guidance on any associated costs if you decide to replace a staff member.

AmazinWorks places a high priority on data security. We implement multiple layers of security, including individual VLANs for clients and advanced firewalls. Physical network partitioning is possible, and we are open to additional safeguards as per your requirements.

Yes, offshoring is not limited to large corporations. Technological advancements have made it accessible to businesses of all sizes, including small and medium-sized enterprises. Offshoring can offer scalability and growth opportunities even for smaller businesses.


At Amazin Works, we prioritize data security as a paramount concern. We’ve established a comprehensive framework of security measures to ensure your peace of mind when sharing information with your employees in the Vietnam.

We allocate a dedicated VLAN to each of our clients, and if required, we can even create physical network partitions. Our advanced firewall technology adds an extra layer of protection, and we are fully capable of integrating any supplementary security measures you deem necessary.